Listing was easy, adjusting the price was easy, communication with potential buyers was easy….but once I actually sold my dress trying to get paid was so ridiculous that I almost just kept the dress. Stillwhite only allows the buyer to pay with PayPal, which seems easy. HOWEVER…the minute the buyer paid me, PayPal tried to permanently disable my account for violating a user agreement where I supposedly tried to deceive PayPal or it’s customer! Meaning that they did not recognize my sale through Stillwhite as a legit transaction and thought I was trying to pull one over on the buyer of my dress. It took multiple phone calls, hours of waiting, and uploading documents in duplicate to PayPal to get my account unlocked where I could accept my buyers payment. Meanwhile I’m sure she felt uncomfortable and actually thought I was trying to pull something over on her! Now I realize that this is equally a problem with PayPal, but Stillwhite needs to either communicate with them to prevent situations like this or they need to offer sellers another way to get paid! This ruined the whole experience and I wish I had never listed my dress on this website.

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seller Kimberly, Temecula
4 years ago