How do I request payment?

The quickest and safest way to get paid is to request payment through Stillwhite.

Simply click Request payment in chat, to enable the user to pay you securely through PayPal. Once they follow the link and complete the checkout process, funds appear in your PayPal account instantly. You’re then ready to ship your dress.

Payment requests are private so other buyers can't see them. This allows you to negotiate your selling price with multiple buyers without ever having to edit your asking price. Payment requests automatically expire after 48 hours if not accepted.

Click Request payment in your conversation and see it in action for yourself.

To request payment:


  1. Visit your Inbox
  2. Open the conversation with the buyer
  3. Click Request payment
  4. Complete the form and click Add

Mobile app

  1. Select the Inbox tab
  2. Open the conversation with the buyer
  3. Tap Request payment
  4. Complete the form and tap Add

We'll let the buyer know you've requested payment, and we'll let you know once the buyer has completed payment.

Find out how to cancel a payment request.

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